Terms and Conditions kaya96 — Platform Usage Guide

Kaya96 is an online sports betting and casino platform operating under a valid international licence. It offers a wide range of online entertainment services including sports betting, live casino games, slots, bingo, and more to registered members.

By accessing or using the kaya96 website, the kaya96 mobile app, or any services we offer, you acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions. If you do not agree with any part of these terms, you are not permitted to use the kaya96 platform.

These terms should be read together with Privacy Policy and Responsible Gaming Policy ours, all of which together form the entire agreement between you and kaya96.

To register and use kaya96 services, you must meet all of the following eligibility criteria at all times:

• You at least 18 years of age or have reached the age of majority as defined by the laws of your country of residence, whichever is higher.
• You are an individual — not a company, corporation, partnership, or other business entity.
• You are not prohibited from using online betting services under any laws or regulations applicable in your jurisdiction.
• You are registering in a personal capacity and not as a representative of any third party.
• All information you provide during registration is accurate, complete, and up to date.
• You have never had a kaya96 account previously closed due to fraud, misuse, or a breach of terms.

Kaya96 reserves the right to request proof of age and identity at any time through the KYC (Know Your Customer) verification process. Failure to provide the required documents within the stipulated timeframe may result in account suspension or closure.

Each user is only permitted to hold one (1) active account at kaya96. Holding more than one account — whether in your own name or using another person's identity — is strictly prohibited and may result in all associated accounts being closed and funds forfeited.

During the registration process, you are required to provide the following information accurately:

• Full name as stated on your identity card or passport
• Valid date of birth
• An active email address that belongs to you
• An active Malaysian mobile number
• A strong and unique password for your kaya96 account

Kaya96 will send a confirmation email to your registered address. Your account must be verified before you can make deposits or access all platform features. Your account information is confidential, and you are fully responsible for all activity that takes place under your account.

Kaya96 supports a wide range of local Malaysian payment methods to make your transactions seamless. All transactions are processed through a secure system protected by 256-bit SSL encryption.

Deposit Policy:

• Minimum deposit is RM10 per transaction
• Deposits are processed instantly or within 2–5 minutes depending on the payment method
• Accepted deposit methods include DuitNow, TNG eWallet, GrabPay, FPX, and local bank transfers
• Kaya96 does not charge any processing fees for deposits

Withdrawal Policy:

• Minimum withdrawal is RM30 per request
• Withdrawal requests are processed within 5 to 15 minutes on business days
• Withdrawals must be returned to the same payment method used for the deposit (AML policy)
• Identity verification (KYC) may be required for withdrawals exceeding certain limits
• Kaya96 reserves the right to delay withdrawals for security review purposes if suspicious activity is detected

Kaya96 offers various bonuses and promotions from time to time as part of our member rewards programme. Each bonus and promotion is subject to specific terms and conditions stated alongside the respective offer.

General principles applicable to all kaya96 bonuses:

• Each bonus has a wagering requirement which must be met before bonus winnings can be withdrawn
• Welcome bonuses are only available to new members making their first deposit
• One bonus at a time — combining two or more bonus offers without approval is not permitted
• Bonus abuse, including opening multiple accounts to claim bonuses repeatedly, is a serious violation
• Kaya96 reserves the right to void any bonus and winnings obtained through unauthorised means
• All bonus offers are subject to the time limits stated in their respective promotional terms

For detailed information on current promotions and their terms, please visit the Promotions ours.

All wagering activity on kaya96 must comply with the established game rules. The outcome of all games is final and cannot be disputed unless a verifiable technical fault has occurred.

• Confirmed wagers cannot be cancelled or amended
• Kaya96 reserves the right to void bets in the event of a technical error in odds setting or results
• Exploiting software bugs or system vulnerabilities to gain an unfair advantage is strictly prohibited
• Using automated bots, assistance software, or any tool that provides an unfair advantage in games is a serious violation
• Kaya96 uses a certified Random Number Generator (RNG) to ensure fairness across all games
• Minimum and maximum betting limits are as displayed within each game

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. kaya96 shall not be liable for any losses arising from your failure to protect your account information.

• Do not share your login credentials with anyone, including family members
• Use a strong password containing a combination of uppercase letters, lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) for an added layer of security
• Log out of your account after each session, especially on public devices
• Report any suspicious activity to the kaya96 support team immediately

Kaya96 will never ask for your account password via email, SMS, or live chat. If you receive any such communication, do not comply — report it to us immediately.

Kaya96 users are prohibited from performing any of the following actions while using our platform:

• Identity fraud — registering using another person's name, date of birth, or identity documents
• Money laundering — using the kaya96 platform for money laundering or other illicit financial activities
• Game manipulation — colluding with other players to manipulate betting outcomes
• Bonus abuse — exploiting promotional offers in ways not intended
• Technical disruptions — attempting to hack, compromise, or disrupt the operations of the kaya96 platform
• Use of VPN to bypass restrictions — using a VPN to conceal your actual location or circumvent set restrictions
• Abusive behaviour — attacking, threatening, or harassing support staff or other users

Violation of any of the above prohibitions may result in immediate account suspension, forfeiture of all fund balances, and where applicable, legal action against the user.

You may close your kaya96 account at any time by contacting our customer support team. Prior to closure, all active wagers must be settled and any valid fund balance may be withdrawn through the standard procedure.

Kaya96 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Confirmation that the user is under 18 years of age
• Fraud, false information, or money laundering activities
• Violation of any term within this document
• Requests from relevant legal authorities
• Suspicious activity that compromises the integrity of the platform

Users who have voluntarily closed their account for responsible gaming reasons may apply to regain access after the designated cooling-off period. kaya96 is committed to supporting members who need assistance in this regard.

Kaya96 shall not be liable for any loss or damage arising from the following situations:

• Service disruptions due to scheduled or emergency system maintenance
• Delays or failures caused by factors beyond our control, such as internet disruptions or third-party issues
• Legitimate betting losses incurred while the platform is operating normally
• Unauthorized access to your account resulting from your own negligence
• Any actions or conduct by third parties that affect the use of the platform

In all circumstances, kaya96's maximum liability to you shall not exceed the total amount you deposited in the 30 days preceding the relevant claim.

All content on the kaya96 platform, including but not limited to logos, graphics, interface designs, text, images, software, and source code, is the exclusive property of kaya96 or our licensors and is protected under applicable intellectual property laws.

• You are not permitted to copy, distribute, modify, or reuse any kaya96 content without prior written consent
• The name "kaya96" and our logo are registered trademarks that may not be used without authorization
• Any use of our content for commercial purposes without authorisation is a serious violation that may result in legal action

Any feedback, suggestions, or ideas you share with kaya96 through any communication channel become the property of kaya96 and may be used without any obligation to compensate you.

Kaya96 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time without prior notice. The latest version will always be displayed on our website with a clear update date.

It is your responsibility to review these Terms and Conditions periodically. Your continued use of the kaya96 platform following any amendments constitutes your acceptance of the revised terms.

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which kaya96 is licensed to operate. Any dispute that cannot be resolved through negotiation will be referred to binding arbitration in accordance with the established procedures.